<aside> <img src="/icons/color-palette_gray.svg" alt="/icons/color-palette_gray.svg" width="40px" /> Hello! I'm Neessam, I am passionate about empowering people using technology and leveraging my creative problem solving skills to make systems more efficient. Balancing creativity and logic has shaped every step of my career journey.

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https://github.com/neessampbc

https://github.com/neesssam

(She/Her) New York, NY (EST)

[email protected] | 302.666.3474

About Me

Hi, I'm Neessam! In one sentence, I would describe myself as a creative, results-driven software engineer with a flair for design and automations as well as a mission to use technology for good.

I'm currently pursuing a Bachelor's Degree in Computer Science and Emerging Media Studies at Hunter College (City University of New York) while simultaneously working as a Junior Software Developer at Perpetual Learning, an Ed-Tech startup. With over 5 years of experience in business, I bring technical expertise, design thinking, and real-world business insight to every project I touch. I am experienced in the tech field, however becoming the first member of my family to earn a Bachelors Degree has always been a goal of mine coming from a first-gen background. I also am continuing my education to expand my expertise in the emerging AI field. I'm greatful for the opportunity to do both work and school, and I leverage my time-management skills to maintain a 3.9 while also maintaining high performance on the job.

📋 Experience

**Perpetual Learning (Ed-Tech)** Washington, DC (Remote)

Junior Software Engineer (Part-Time)

                               May 2023 to 

                                          Present

• Designed and implemented automated software updates for hundreds of servers using Ansible and AWX in a Kubernetes cluster, improving deployment efficiency and security.
• Developed custom workflow automation for the Sales team for prospecting and campaign effciency leveraging too Zapier, Airtable, N8N and Python, increasing prospect engagement in email marketing by 36%.
• Engineered AI-driven automation with AnythingLLM and Python, developing intelligent email response systems.
• Integrated and managed Google Analytics across multiple sites, optimizing data collection and improving user engagement by 13%.
• Worked extensively with Laravel, WordPress, Discourse, and custom CMS solutions to streamline content management and ensure seamless platform transitions.
• See My Work

Food4Education (Non-Profit) New York, New York July 2024 to

US Development Operations Associate (Temp) August 2024

• Created a Back to School MailChimp campaign, designing and coding a custom email that reached over 300 recipients. Collected and analyzed engagement data, increasing open rates by 20%, and implemented A/B testing strategies to optimize click-through rates by 15%.
• Conducted a zip code analysis to evaluate donor wealth and automated the reporting process in Power BI, streamlining data insights and improving decision-making efficiency.